Northeast Florida Community Action Agency, Inc.

Northeast Florida Community Action Agency, Inc.

We are proud to be your community action agency.
We stand ready to serve, and hope we can continue to be
a source of support, inspiration, and solutions for you.

























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Working towards improving the future.

UNITING COMMUNITIES

Providing services for Baker, Clay, Duval, Flagler, Nassau, Putnam & St. Johns Counties.

IMPROVING LIVES

NFCAA helps stabilize households and promote self-sufficiency.

ESTABLISHED IN 1964

NFCAA has been the driving force in improving lives and communities throughout Northeast Florida for the last four decades

COMMUNITY SERVICES BLOCK GRANT

CSBG is designed to alleviate the causes and conditions of poverty in communities by helping families have increased self-sufficiency, improved living conditions, pride in their communities, and strong family support systems. Services are provided that address employment, education, income management, housing, emergency services, and/or health.

LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM

LIHEAP assists low-income households with immediate and emergency home energy needs. NFCAA makes direct payments to utility companies when a family does not have the funds and is in danger of having their electricity disconnected.

WEATHERIZATION ASSISTANCE PROGRAM

WAP helps lower utility costs by replacing or repairing elements of the home that contribute to energy waste. This program is income based with priority given to seniors, people with disabilities and households with children.

Our involvement in the community.

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Values that set us apart.

The Northeast Florida Community Action Agency, Inc. has developed the following values
to guide and direct the organization’s work. These values help determine how NFCAA will
work to successfully implement the agency’s mission.

HONESTY/INTEGRITY

Be truthful and accurate, adhering to high moral principles, ethical codes, and professional standards.

QUALITY

Maintain excellence in program operations and service delivery.

RESPONSIBILITY

Make effective decisions taking into account expectations from agency staff, customers, funding sources, and stakeholders.

RESPECTFUL

Consistently support the worth and dignity of everyone, regardless of background, abilities, or beliefs.

STEWARDSHIP AND ACCOUNTABILITY

Stewardship - Be responsible for all public and private funds entrusted to the Agency. Accountability - Strive for excellence in programmatic and financial management ensuring compliance with all laws and regulations.

CUSTOMER FOCUSED

Continually engage customers to determine their needs while providing outstanding services that promote customer satisfaction.

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© 2021 Northeast Florida Community Action Agency, Inc.

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