REDISCOVER NFCAA

As your Community Action Agency, the Northeast Florida Community Action Agency, Inc. (NFCAA) works to create access and opportunity for our most vulnerable residents, and build communities in which all people have the opportunity to thrive.

Working towards improving the future.

UNITING COMMUNITIES

Providing services for Baker, Clay, Duval, Flagler, Nassau, Putnam & St. Johns Counties.

IMPROVING LIVES

NFCAA helps stabilize households and promote self-sufficiency.

ESTABLISHED IN 1964

NFCAA has been the driving force in improving lives and communities throughout Northeast Florida for the last four decades

CSBG is designed to alleviate the causes and conditions of poverty in communities by helping families have increased self-sufficiency, improved living conditions, pride in their communities, and strong family support systems. Services are provided that address employment, education, income management, housing, emergency services, and/or health.
LIHEAP assists low-income households with immediate and emergency home energy needs. NFCAA makes direct payments to utility companies when a family does not have the funds and is in danger of having their electricity disconnected.
WAP helps lower utility costs by replacing or repairing elements of the home that contribute to energy waste. This program is income based with priority given to seniors, people with disabilities and households with children.

Values that set us apart.

The Northeast Florida Community Action Agency, Inc. has developed the following values
to guide and direct the organization’s work. These values help determine how NFCAA will
work to successfully implement the agency’s mission.

HONESTY/INTEGRITY

Be truthful and accurate, adhering to high moral principles, ethical codes, and professional standards.

QUALITY

Maintain excellence in program operations and service delivery.

RESPONSIBILITY

Make effective decisions taking into account expectations from agency staff, customers, funding sources, and stakeholders.

RESPECTFUL

Consistently support the worth and dignity of everyone, regardless of background, abilities, or beliefs.

STEWARDSHIP AND ACCOUNTABILITY

Stewardship - Be responsible for all public and private funds entrusted to the Agency. Accountability - Strive for excellence in programmatic and financial management ensuring compliance with all laws and regulations.

CUSTOMER FOCUSED

Continually engage customers to determine their needs while providing outstanding services that promote customer satisfaction.